Sr. Digital Marketing Operations Manager

San Francisco Bay Area

Superheroes seek digital marketing (evil or otherwise) genius!

As a Sr. Digital Marketing Operations Manager, you will be assigned an amazing Enterprise client in the Valley (so amazing we won’t use their name) with the purpose of ensuring their marketing automation and operational success. You will be on premise in a beautiful Mountain View campus representing the amazing Marvel Marketer’s Brand and championing for our client’s best interests. This includes helping marketing teams analyze and gather data related to demand gen efforts, implementing digitally executed campaigns and advising on best practices for ROI optimization.

We want to hear from you if you’re passionate about:

  • Identifying and tracking benchmarks for client demand gen activities
  • Managing Vendors for flawless operational execution
  • Managing Stakeholders and balancing priorities
  • Providing consultative, prescriptive direction to maximize systems, tools and strategy
  • Applying best digital practices and troubleshooting automation-related challenges
  • Guiding conversations between marketing and sales teams to develop lead management, nurturing and scoring practices
  • List segmentation, data enrichment projects and ABM
  • Budget planning and resource allocation
  • Development and deployment of project roadmaps
  • Working closely with global counterparts
  • Helping solve some of the most interesting operational and scale challenges unique to global enterprises.

Who thrives with us:

  • People who want to learn, but are self motivated in learning from their projects
  • People who enjoy the really hard problems
  • People who enjoy having too much vs. too little to do
  • People who like creating from nothing
  • People who understand how to build and maintain relationships with their coworkers and their clients
  • People who like making others successful and understand the value of that as much as making themself successful

Qualifications:

  • 4+ years of marketing operations experience. Experience must be within the Marketing Automation or CRM environments
  • Proven track record of problem solving
  • Ability to pick up and learn new technologies/tools quickly
  • Strong interpersonal skills
  • Intermediate experience in CRM (2+ years)
  • Vendor Management Skills
  • Project Management Experience
  • Self starter with ability to manage multiple projects simultaneously

Who we are:

Marvel Marketers is a fast growing Global Marketing Automation Strategy, Insights and Analytics Consultancy. We are the Industry’s top brand in the space. Our team of consultants are experts in Digital Marketing with special skills in Marketo, Engagio, ABM and more.

Marvel Marketers is an Equal Opportunity Employer. Marvel Marketers offers Health, Dental, Vision, Life, Optional Chiro, Paid Holidays, Paid Vacation, Paid Sick (working on some other stuff) and an epic team of people to work with.

Apply Now

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Digital Marketing Project Manager
San Francisco Bay Area

We are looking to add a Digital Marketing Project Manager to our amazing Martech Team. As we continue to grow rapidly, so does the demand for technical smart people who can help us grow our business. In this role, you will be given the responsibility of making some of our largest, recognizable, most challenging and rewarding clients successful in their Marketing Automation and Digital Marketing efforts.

In this role, you will be responsible for the successful launch, maintenance, and growth of our strategic projects. You will proactively building relationships with our clients that will ensure customer satisfaction, project team satisfaction, retention, and growth. Because of our incredibly strong industry brand you must be prepared to represent Marvel Marketers with our clients delivering a level of service above and beyond expectations.

Your primary responsibilities include:

  • You will take key ownership and accountability of named Enterprise Accounts.
  • You will be responsible for immediately establishing yourself as an expert in the Digital Marketing and the Marketing Automation Space.
  • You will be the trusted adviser to our incredible clients.
  • You will be one of the key leaders on the project team, working seamlessly with Subject Matter Experts and Stakeholders.
  • You will be expert in building valuable relationships with our clients to ensure retention and proactive management of recurring multi-year accounts.
  • You will proactively communicate verbally, in writing, and in meetings to ensure a seamless flow of information.
  • You will be very comfortable helping clients make key business decisions which will directly impact their business.
  • You will closely engage, manage, and nurture our accounts to identify and eliminate risk of a poor client experience. You will help us maintain our amazing client retention rates.
  • You will establish yourself as an extension of our client’s teams as a Strategic Advisor to their business objectives.
  • You will manage the delivery and coordination of QBR’s both internal and client-facing for your clients.
  • You will contribute to the Marvel Marketers Knowledge base on Project Management best practices and tips and tricks on making our clients incredibly successful.
  • Identify and produce case studies and wins for our clients, continuing to make Marvel Marketers Referenceable 100% of the time.
  • Manage quarterly budgeting with your client.
  • Build and Manage Project Plans against your accounts, ensuring all projects are on time, in scope and in budget.
  • Manage and oversee execution of all processes/workflows within your client projects from Intake through QA and to customer delivery and maintenance.
  • You must build expertise quickly and thoroughly.
  • As you identify new opportunities, you will assist in the scoping and budgeting process.

We’re looking for someone with:

  • Bachelor’s Degree – Required
  • 5+ Years experience in Account or Project Management
  • Enterprise Experience Required, ideally with a Fortune 100 Company
  • Digital Marketing and/or Marketing Automation Experience Required
  • Expert Ability to communicate value to very sophisticated clients
  • Expert Stakeholder Management Skills
  • Expert Relationship Management Skills
  • Expert Leadership Skills
  • Above Average Intellectual Acumen
  • Expert Verbal and Written communications skills
  • Expert Project and Time Management Skills
  • Expert Learning Agility
  • Extreme Comfort with Ambiguity – We are a FAST growing Start Up
  • Flexible, Agile, quick to adapt. Thrives in not just tolerates such an environment.
  • Proven Track Record of Success and Professionalism
  • Ability to mentor and lead junior members of your project team
  • Ability to collaborate and find synergy with Senior members of your project team.
  • Strong Collaboration and skills in building positive fun team cultures
  • Strong Desire for Accountability, Autonomy, and Space to build your best career and to be part of an amazing team.
  • Must have experience in the Digital Marketing Space, Ideally with Marketo, Salesforce, and Pardot
  • Strong preference for building/establishing templates, repeatable processes, and structure
  • Experience in Consulting, Enterprise Software or Digital Highly Preferred

Who thrives with us:

  • People who want to learn, but are self motivated in learning from their projects
  • People who enjoy the really hard problems
  • People who enjoy having too much vs. too little to do
  • People who like creating from nothing
  • People who understand how to build and maintain relationships with their coworkers and their clients
  • People who like making others successful and understand the value of that as much as making themself successful
  • People who leave their ego’s at home, and really enjoy working with other brilliant people

In return, you get an awesome opportunity to work with amazing clients (some of the Coolest in the Valley) and awesome people who love to have fun while getting stuff done! We are growing fast, which means you grow with us! We also typically have large scale ongoing engagements so you have the opportunity to really understand the client’s business first hand. You have to not only be prepared for the uncertainty that comes with working with a growing company, but you need to thrive in it. We work in a very FAST paced environment so put your seat belt on!

Marvel Marketers is an Equal Opportunity Employer. Marvel Marketers offers Health, Dental, Vision, Life, Optional Chiro, Paid Holidays, Paid Vacation, Paid Sick (working on some other stuff) and an epic team of people to work with.

Apply Now

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Marketing Automation Operations Analyst/ Lead – Marketo + Salesforce
San Francisco Bay Area

Job description

In this job you will partner with our clients to make them successful in their Marketing Automation efforts. We are looking for up to 4 specialists to work with our amazing clients as gatekeepers of operations and automation in their global deployment of Marketo and Salesforce. To be successful in this job, you will love helping and enabling others. You will love learning, and love working in a very fast paced environment with constant change.

You will be responsible for:

  • Digital Marketing Efficiency and Optimization
  • Managing inbound traffic through a ticketing system
  • Supporting Marketo Programs soup to nuts
  • Implementing New Processes and Procedures to Support your Marketing Stakeholders
  • Keeping up with new features and functionality
  • Documentation
  • Onboarding new employees
  • Partnering with the Client to become an extension of their team to become an invaluable resource to them
  • TROUBLESHOOTING 🙂
  • Building UTM Tracking using SFDC
  • Finalizing Smart Lists
  • Helping to keep the database clean
  • Pulling data and reports for stakeholders
  • Setting Up SFDC Campaigns
  • Being super helpful and smart. Enjoy helping others launch their Marketing Automation Initiatives.

You must have the technical aptitude and business acumen to support 1:1 marketing programs to move leads through a “buyers journey”. You must be comfortable analyzing the key causes of data integrity issues (accuracy, duplication and completeness), drive processes/systems that solve these issues and communicate them with confidence to the internal team. You must be comfortable manning the front lines for your client to ensure Senior Marketer’s initiatives are supported.

In return, you get an awesome opportunity to work with amazing clients (some of the fanciest in the Valley) and awesome people who love to have fun while getting stuff done! We are growing fast, which means you grow with us! We also typically have large scale ongoing engagements so you have the opportunity to really understand the client’s business first hand.

Responsibilities:

  • Work closely with stakeholders on marketing teams to drive campaign execution and operations
  • Own end-to-end management of marketing campaign operations (In some cases Globally)
  • Design/localize, automate and optimize regional demand generation campaigns through Marketo
  • Data management (incl. segmentation analysis, list management and lead processes in the Salesforce
    CRM)
  • Build, manage and maintain reports/dashboards within Salesforce CRM
  • Automate and improve data integrity operations (where possible)
  • Essentially Strategically Partner with our clients on their Digital Marketing Automation efforts

Marvel Marketers is an Equal Opportunity Employer

Marvel Marketers offers Health, Dental, Vision, Life, Optional Chiro, Paid Holidays, Paid Vacation, Paid Sick and an epic team of people to work with.

Apply Now

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Demand Generation Specialist
San Francisco Bay Area

Job description

Marvel Marketers is hiring a full time Demand Generation Specialist to work with our amazing clients like Google, Extreme Networks and a bunch of other fancy companies.

This position is a Full Time W2 Position, Health, Vision, Dental, Life, Paid Vacation
We are looking to fill these positions ASAP
We have several projects lined up which will require on premise consulting at our various client campuses. We are also looking for exception consultants that would prefer to work remotely.

As a Demand Generation Specialist on this project, your job will be to partner with our clients to make them successful in their Demand Generation and Marketing Automation efforts. This includes:

  • Digital Marketing Optimization
  • Executing Marketo Programs soup to nuts
  • Implementing New Pilot Programs to prove out the value of Marketing Automation
  • Partnering with the client to become an extension of their team to become an invaluable resource to them.

You must have the technical aptitude and business acumen to design and implement 1:1 marketing programs to move leads through a “buyers journey”. You must be comfortable analyzing the key causes of data integrity issues (accuracy, duplication and completeness), drive processes/systems that solve these issues and communicate them with confidence to the internal team. You must be comfortable moving a strategy forward with confidence.

Responsibilities:

  • Work closely with stakeholders on marketing teams to drive campaign execution and operations
  • Own end-to-end management of marketing campaigns (In some cases Globally)
  • Design/localize, automate and optimize regional demand generation campaigns through Marketo
  • Data management (incl. segmentation analysis, list management and lead processes in the Salesforce CRM)
  • Build, manage and maintain reports/dashboards within Salesforce CRM
  • Automate and improve data integrity operations (where possible)
  • Essentially, Strategically Partner with our clients on their Digital Marketing Automation efforts
Apply Now

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Marketing Automation Operations Analyst – Marketo + Salesforce
San Francisco Bay Area

Job description

As an Operations Analyst your job will to partner with our clients to make them successful in their Marketing Automation efforts. This includes:

  • Digital Marketing Efficiency and Optimization
  • Supporting Marketo Programs soup to nuts
  • Implementing New Processes and Procedures to Support your Marketing Stakeholders.
  • Keeping up with new features and functionality
  • Partnering with the Client to become an extension of their team to become an invaluable resource to them
  • TROUBLESHOOTING 🙂
  • Building UTM Tracking using SFDC
  • Finalizing Smart Lists
  • Helping to keep the database clean
  • Pulling data and reports for stakeholders
  • Setting Up SFDC Campaigns
  • Being super helpful and smart. Enjoy helping others launch their Marketing Automation Initiatives.

You must have the technical aptitude and business acumen to support 1:1 marketing programs to move leads through a “buyers journey”. You must be comfortable analyzing the key causes of data integrity issues (accuracy, duplication and completeness), drive processes/systems that solve these issues and communicate them with confidence to the internal team. You must be comfortable manning the front lines for your client to ensure Senior Marketer’s initiatives are supported.

In return, you get an awesome opportunity to work with amazing clients (some of the fanciest in the Valley) and awesome people who love to have fun while getting stuff done! We are growing fast, which means you grow with us! We also typically have large scale ongoing engagements so you have the opportunity to really understand the client’s business first hand.

Responsibilities:

  • Work closely with stakeholders on marketing teams to drive campaign execution and operations
  • Own end-to-end management of marketing campaigns (In some cases Globally)
  • Design/localise, automate and optimise regional demand generation campaigns through Marketo
  • Data management (incl. segmentation analysis, list management and lead processes in the Salesforce CRM)
  • Build, manage and maintain reports/dashboards within Salesforce CRM
  • Automate and improve data integrity operations (where possible)
  • Essentially Strategically Partner with our clients on their Digital Marketing Automation efforts
Apply Now

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Engagement Manager
San Francisco Bay Area

Job description

The Engagement Manager will be responsible for making the client successful by all means necessary. This includes building genuine relationships with the client and partnering with them to make them incredibly successful.

The Engagement Manager will be responsible for the administration, staffing, budgeting, project management and scoping of projects.  You will be responsible for successful delivery of the project in scope and on time.  You will exceed the clients expectations every step of the way.  You will be tasked with making the most out of our productivity tools, and bringing your experience and background with similar jobs to improve processes.

The Engagement Manager will be an escalation point, the single source of truth for the status of the account, and will report directly to the the leadership team weekly.  This role will own all documentation and Reporting on the Account.  You need to understand our work!

The ideal candidate will have had the following career:   PM —> Consultant —> Engagement Manager

The Engagement manager will work directly with our Subject Matter Experts to:

  1. Become a Domain Expert
  2. Make our consultants as successful as our clients.
  3. Identify New Opportunities within the Account
  4. Strive for an amazing record of Project Success

Responsibilities:

  • Become an expert in Marketing Automation implementation Methodology and leverage it on all engagements.
  • Manage the implementation of a growing portfolio of projects
  • Demonstrate competency Marketing Automation Strategy and Implementation methodology
  • Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW.
  • Provide guidance and mentoring to those Professional Service resources working on their implementations.
  • Ensure projects are properly planned and staffed.
  • Work with the client project manager to identify/resolve all issues that could impact project scope and/or timeframes.
  • Present to leadership
  • Be a liaison for the expert services team
  • Identify opportunities to position other service offerings.
  • Ensure the client can serve as a reference upon completing their implementation.
  • Ensure the project is delivered within the budget outlined in the SOW.
  • Attempt to maintain our 100% no change order record until it becomes absolutely necessary.
  • Passion for customer service.
  • Business development skills.
  • Previous service sales experience a plus. Successful candidates have a balance of functional (business) and technical experience.
Apply Now

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Email Marketing Specialist (Marketo)
San Francisco Bay Area

Job description

We’re looking for a motivated, detail-oriented, and exceptional Marketing Automation Specialist to partner with the Google Adwords Marketing team to help Google’s largest customers win the moments that matter. We’re looking for someone who learns quickly, thrives in fast-paced environments, and appreciates the strength in using data to drive decisions. This individual will work closely with marketing stakeholders and will be heavily relied on as an email marketing and marketing automation expert.  This position is Full time onsite at Google’s Mountain View Campus.

Responsibilities:

  • Design, automate, and execute operational campaigns to maintain data integrity
  • Understand stakeholders’ objectives, share implementation plans, and deliver results in a timely manner
  • Modify and/or develop email HTML templates
  • Partner with local and global stakeholders to shape, build, and launch engaging email campaigns
  • Create reports, analyze statistics, and share email and lead gen success metrics with stakeholders
  • Provide expertise and implement campaigns to build a best-in-class marketing database and increase engagement with customers over time, leveraging both marketing automation and general B2B marketing acumen
Apply Now

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Senior Marketing Automation Consultant
San Francisco Bay Area

As a Marketing Automation Consultant,  your job will be to partner with our clients to make them successful in their Marketing Automation efforts. This includes:

  • Digital Marketing Strategy and Optimization
  • Executing Marketo Programs soup to nuts
  • Implementing New Pilot Programs to prove out the value of Marketing Automation
  • Keeping up with new features and functionality
  • Partnering with the Client to become an extension of their team to become an invaluable resource to them.

You must have the technical aptitude and business acumen to design and implement 1:1 marketing programs to move leads through a “buyers journey”. You must be comfortable analyzing the key causes of data integrity issues (accuracy, duplication and completeness), drive processes/systems that solve these issues and communicate them with confidence to the internal team. You must be comfortable moving a strategy forward with confidence.

In return, you get an awesome opportunity to work with amazing clients (some of the fanciest in the Valley) and awesome people who love to have fun while getting stuff done!  We are growing fast, which means you grow with us!  We also typically have large scale ongoing engagements so you have the opportunity to really understand the client’s business first hand.

Responsibilities:

  • Work closely with stakeholders on marketing teams to drive campaign execution and operations
  • Own end-to-end management of marketing campaigns (In some cases Globally)
  • Design/localize, automate and optimize regional demand generation campaigns through Marketo
  • Data management (incl. segmentation analysis, list management and lead processes in the Salesforce (CRM)
  • Build, manage and maintain reports/dashboards within Salesforce CRM (Desirable but not required)
  • Automate and improve data integrity operations (where possible)
  • Essentially Strategically Partner with our clients on their Digital Marketing Automation efforts

When working with clients you will:

  • Develop and enhance service delivery offerings and methodologies for working with Marketo customers to increase the strategic and business value they achieve with using Marketo
  • Spot new services opportunities  and work with sales to close new services business
  • Help us build Marvel Marketers into a First Class Consulting Organization

Desired Skills and Experience

Qualifications

  • At least 2-5 years experience in Marketing/ Marketo/ Automation
  • Excellent Troubleshooting skills
  • Nurture Expertise HUGE plus
  • Deep understanding of Marketing & Sales processes in mid-size and large enterprises
  • Deep expertise in marketing automation processes including lead management, campaign management and online marketing
  • Expertise with CRM applications such as Salesforce.com
  • Hands-on experience with an enterprise-level Marketing Automation system (Marketo experience required)
  • Analytics Driven
  • Excellent client management skills, strong written and verbal communications, executive level presence
  • Strong project management and organizational skills
  • Previous Consulting experience is strongly preferred but not required
  • Ability and willingness to travel up to 15%
  • Marketo Certification Highly Desirable

The position allows for tons of autonomy and asks for utmost professional maturity in return. Not knowing the answer is ok, not figuring it out is not.  The Marketing Automation industry is new, exciting, and ever changing. The ideal candidate would not just tolerate but thrive in such ambiguous conditions.  If you like new challenges, and want to work with some of the coolest companies in the world this is right for you.

Apply Now

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